IKEA unit fun

So as said door hinges are broken. Can't phone IKEA, and can't get in to exchange hinges their site says they will post. Great easy fix 😂😂😂😂😂😂🙄

Ended up using Resolver, explained have receipt details part numbers etc etc.

Every reply from IKEA is from a different person. Requests repeated, repeated repeats etc etc. 

Finally a staff member says thanks it'll be sorted. Next day email you'll have to come in to collect. 

So replied it's clearly states on the webpage for small items IKEA will post to you free of charge.( As it's a manufacturing fault you'd think.....) But yet again staff aren't checking the replies thread ...

So now they WILL bloody post it to me 😡

10/12/21

No reply

Days n days n weeks lol

20/12/21 another 10 days but finally got confirmation that IKEA are sending FREE OF CHARGE the replacement hinge!!!